Resources

Review Request SMS Templates (Copy & Paste)

Getting reviews isn’t about begging. It’s about timing, tone, and automation. Use these templates exactly as-is or wire them into your follow-up system.

Most service businesses don’t have a review problem — they have a follow-up problem.

Customers are usually happy after a job. They just forget. These SMS templates are designed to:

  • Feel human, not automated
  • Work across Google, Facebook, and niche platforms
  • Convert without sounding pushy or awkward

Template #1 — Same-day friendly follow-up

Hi {{first_name}}, thanks again for choosing {{business_name}} today.

If you have a minute, we’d really appreciate a quick review. It helps more than you’d think:
{{review_link}}

Thanks!
— {{sender_name}}

Best sent 30–90 minutes after job completion.

Template #2 — Next-day reminder (soft)

Hey {{first_name}}, hope everything is still looking good after your service yesterday.

If you’re up for it, here’s the link to leave a quick review:
{{review_link}}

Thanks again for trusting us.
— {{sender_name}}

Perfect for customers who didn’t respond to the first message.

Template #3 — Short & direct (high volume)

Thanks for choosing {{business_name}}!

If you’re happy with the service, a quick review here really helps:
{{review_link}}

Works well for high-volume or emergency services.

Template #4 — Relationship-based businesses

Hi {{first_name}} — it was great working with you.

If you have a moment, we’d love an honest review of your experience:
{{review_link}}

We read every one.
— {{sender_name}}

Ideal for remodeling, dental, and ongoing service relationships.

Template #5 — Follow-up after positive response

Glad to hear everything went well, {{first_name}}!

If you’d be willing to share that publicly, here’s the review link:
{{review_link}}

Thank you — it means a lot to us.

Send only after the customer says they’re happy.

Best practices (this is where most businesses mess up)

  • Don’t send from a short code — use a real local number
  • Never ask for “5 stars” (Google hates that)
  • Always send the link directly — no extra clicks
  • Automate it so it happens every time, not just when you remember

Want this automated?

Zymtix builds review systems that run automatically.

We wire these templates into your CRM, job completion events, or AI receptionist so every completed job triggers the right follow-up — without you touching anything.

Share or link to this resource:

https://zymtix.com/resources/review-request-sms-templates

“Review SMS templates by Zymtix.”

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